Coronavirus Information
We are open and ready to see you again! Here is how we are keeping you safe!
We’re excited to welcome you back, and to offer you all of our dental services again.
As we re-open our office, you will notice many changes we’ve made to help keep you and our staff safe. While our office has always utilized personal protective equipment (PPE) that has exceeded all the CDC guidelines, in light of the COVID-19 Pandemic we have instituted additional guidelines and protocols to ensure your safety.
These additional precautions will also include new ways of scheduling your appointments and managing your insurance and financial transactions.
Before your scheduled visit with us, you will be contacted by us 48-72 hours prior to your appointment via phone, text or email and asked a set of health-related questions. PLEASE NOTE: We are required to have you complete this questionnaire prior to your appointment. If we are unable to complete this step, we will need to reschedule your appointment.
On the day of your appointment, you can rely on our team to keep you safe at every step of your visit with us – from the moment you arrive at our building to the moment you leave our office. We have taken enhanced precautions to protect you, in addition to extensive team training on infection control and patient management procedures.
Added Precautions to Keep You Safe
- Personalized arrival procedures to guide you from your car directly to treatment rooms to eliminate
contacting surfaces. - Maintain distancing in the reception area for essential caregivers and parents of minors if they cannot
wait in a vehicle or outside the clinic. - Removal of magazines and items that can harbor or transfer germs of any kind.
- Hand sanitizers will be positioned throughout the clinic.
- We require a mask to be worn by ALL patients upon entering the office.
- Installed sneeze guards or droplet barriers at all reception areas.
- Require hand washing and hand sanitizing before all appointments by our team and by our patients.
- Introduce an oral pre-rinse by all patients to reduce exposure to germs.
- Require all team members to undergo periodic testing for COVID-19 and antibodies for the earliest detection of exposure should it exist.
- Record temperature of every patient upon entering the office.
- Record the temperature and lung efficiency of every team member each day at beginning and end of work period.
- Enhanced operatory disinfection procedures of all surfaces between patients.
- Ambient air management with air scrubbing technology installed to HVAC units which continuously cleans the air throughout the office
to remove germs from circulating air. - New personal protection equipment like visors, gowns, and masks for our doctors and team to provide barriers against the smallest of germs.
- Introduce protocols to reduce or eliminate airborne aerosols during all dental procedures.
- Enhanced nightly disinfection procedures of equipment and office fixtures like computers, keyboards, telephones, tablets, chairs, doorknobs, and buttons that may be touched unconsciously.
- Disinfection of all outside mail and packages that enter the building.
- Longer appointment times for you to prepare and complete all appointment tasks and duties in the safest and most comprehensive manner.
- Provide teledentistry when possible to reduce visits or time in the office.
While some things have changed at our office to keep you safer, you can still expect to experience the same expert care from the friendliest dental team in West Chester!
Book An Appointment
Call or Text: 610-429-2945
656 Downingtown Pike, West Chester PA
Working Hours
M & W: 6 am – 4 pm
T & Th: 7 am – 7 pm
F: 8 am – 3 pm
Email us
eastbradforddental@gmail.com